Shipping Policy
Last updated: 1 November 2026
At HAYIN, we want your shopping experience to be simple and enjoyable. We aim to ensure that every order is carefully prepared and delivered to the address provided at checkout.
1. Order Processing
Orders will be processed after successful payment confirmation.
Processing times may vary depending on product availability, order volume and whether an item is made to order.
Customers will receive an order confirmation once their purchase has been successfully placed.
2. Delivery Locations
HAYIN aims to serve customers in the United Kingdom and Nigeria.
Available delivery destinations will be displayed at checkout. International delivery availability may depend on the destination and courier service.
3. Shipping Costs
Shipping charges will be calculated and displayed at checkout before payment is completed.
Any applicable international delivery charges, customs duties, import taxes or other local charges will be communicated where known. Customers may be responsible for charges imposed by their destination country.
4. Delivery Times
Estimated delivery times will be communicated at checkout or in the order confirmation.
Delivery times are estimates and may be affected by courier delays, customs checks, public holidays, weather conditions or circumstances beyond our control.
If there is a significant delay with your order, please contact us.
5. Tracking Your Order
Where tracking is available, tracking details will be shared with customers once their order has been dispatched.
Customers are encouraged to use the tracking information to monitor delivery progress.
6. Incorrect Delivery Information
Customers are responsible for providing accurate delivery details when placing an order.
Please contact us as soon as possible if you notice an error in your delivery address. We cannot guarantee that changes can be made once an order has been processed or dispatched.
7. Lost, Damaged or Missing Orders
If your order arrives damaged, appears to be missing or has not arrived within the estimated delivery period, please contact us with your order number and relevant details.
We will investigate the issue and work towards an appropriate resolution.
8. Contact Us
For shipping enquiries, please contact:
Email: tolulopeabdullahi2002@gmail.com
Subject: Shipping Enquiry
Thank you for choosing HAYIN. We appreciate your support.